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18+ years delivering transformation programs in payments, data, automation, customer experience, and enterprise technology across banking and telecommunications.

About Me

I am a technology and transformation leader with over 18 years of experience driving complex business and technology initiatives across banking, payments, telecommunications, customer experience, and enterprise platforms.

My work spans enterprise transformation, payment modernization, reconciliation automation, integration architecture, data-driven decision making, and large-scale delivery leadership.

Having led initiatives across North America, Europe, and Asia, I help organizations bridge business objectives with technology execution to deliver measurable outcomes.

Core Expertise

SEPA, PSD2, ISO 20022, settlement operations, payments transformation, and regulatory compliance

Reconciliation controls, exception management, automation, and operational efficiency

API strategy, integration architecture, connected systems, and digital ecosystems

Data platforms, reporting modernization, analytics, insights, and decision intelligence

Project governance, stakeholder engagement, delivery assurance, and execution excellence

Digital journeys, self-service adoption, process simplification, service modernization, and CX transformation

Transformation Highlights

Led payment transformation and operational modernization initiatives supporting SEPA, PSD2, ISO 20022, direct debit processing, settlement operations, liquidity management, and regulatory compliance

Directed integration strategy and delivery for large-scale enterprise platforms, enabling secure API-led connectivity, system modernization, operational scalability, and digital transformation

Managed technology modernization initiatives involving core banking upgrades, business transformation, platform migration, digital enablement, and operational excellence programs

Delivered customer journey transformation initiatives focused on self-service adoption, process simplification, automation, operational efficiency, and service modernization

Industries Served

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